Terms of Service

Agreement

These terms govern use of ariseagentic.com and the services of Arise Consulting LLC, a Delaware limited liability company, doing business as "Arise Agentic" ("Arise", "we"). By using the site, or by signing a quote or statement of work, you agree to these terms. If you are accepting for a company, you represent that you can bind that company.

A signed quote, proposal, or statement of work controls if it conflicts with these terms for that engagement. These terms still fill any gap the signed document does not cover.

What we do

Arise is a fractional operations and automation team. We build business systems for small and mid-sized businesses and for departments of larger companies. That work includes workflow automation, CRM setup, intake, dashboards, and integrations. We quote each project after we understand your requirements. A quote describes the work to be done.

Projects, scope, and milestones

Fixed-scope projects are described in a written quote. The quote states the work, the milestones, and the fees. A deposit is due when you sign. Later amounts are billed as milestones, by invoice. Follow the payment instructions and available methods on your invoice, consistent with the signed agreement. Work outside the signed scope is a new quote, not an assumption that we will do it for free.

An introductory conversation, before we start the paid project, is not the start of work. Work starts when discovery or build under the signed agreement begins. Cancellation and refunds are covered in our Refund & Cancellation Policy.

Care plan

Published service prices are on the pricing page. A signed quote controls the fee, the scope, and the timeline for that engagement. Payment is by invoice using the instructions and methods available for that invoice. Submitting an inquiry does not authorize a charge.

The Growth Bottleneck Audit is a fixed fee. If you sign a Growth Systems Build within 90 days of receiving the audit report, that audit fee is credited in full against the build. The credit is not a cash refund.

The Ownership & Handover package is included in every Growth Systems Build. You may also buy it on its own. Work is built in your accounts, with documentation, training, and an access handover, so you can run it with or without us.

After a project, you may keep the monthly care plan. It is optional. It is billed monthly by invoice. You may cancel at any time with 30 days' notice, as described in the refund policy. We do not refund a partial month.

The care plan has one response target: a human reply by the next business day, during business hours. This is a response target, not a promise of uninterrupted systems or a particular outcome. The quote states which systems the plan covers.

Fees and payment

Fees are the amounts on the signed quote and on the invoices we send. Follow the payment instructions and available methods on your invoice, consistent with the signed agreement. Invoices are due as stated on the invoice. You are responsible for taxes that apply to your purchase, other than taxes on our net income.

If an invoice is overdue, we may pause work until it is paid. Pausing does not erase fees already earned.

Your responsibilities

You agree to:

• Give us timely access, decisions, and materials we reasonably need.
• Make sure we have the rights to use the data and accounts you ask us to connect.
• Keep your own account credentials secure, and tell us if you believe access has been misused.
• Use the systems we build in line with the law and with the terms of the tools they connect to.

Delays caused by late access or late decisions can move the schedule. We will tell you when that happens.

Confidentiality

Each party will use the other's non-public information only to carry out the engagement, and will protect it with reasonable care. This duty does not cover information that is public through no fault of the receiving party, already known without a duty of confidence, or independently developed. A party may disclose information if the law requires it, after giving notice when legally allowed.

Intellectual property

You keep ownership of your data, accounts, and materials. We keep ownership of our pre-existing methods, templates, and tools. Once the related invoices are paid, you may use the deliverables we build for you in your own business. That right does not transfer our pre-existing materials. For those, we give you a license to use them as part of the deliverables, for your internal business. You will not resell our pre-existing materials as a standalone product.

Using this website

You may use the site to learn about our services and to contact us. Do not misuse the site, attempt to break it, scrape it in a way that degrades it, or submit information you do not have the right to share. We may refuse a request that we reasonably believe is unlawful, out of scope, or a poor fit.

Disclaimers

The site is provided as is. Services are provided as described in the signed quote. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent the law allows. We do not warrant error-free or uninterrupted operation of third-party tools your systems connect to. Those tools are outside our control and have their own terms.

Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential, or lost-profits damages, or for loss of data or goodwill. Our total liability arising out of a project or care plan is limited to the fees you paid us for that project, or for that care plan during the three months before the claim. This limit does not apply to liability that cannot be limited by law, or to a party's fraud or willful misconduct.

Disputes and governing law

These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Courts located in Delaware have exclusive jurisdiction, except that either party may seek injunctive relief in a court of competent jurisdiction to protect confidential information or intellectual property.

Before starting a formal claim, email hello@ariseagentic.com and describe the dispute. Please give us 30 days to try to resolve it. Refund and billing disputes also start there, as described in the Refund & Cancellation Policy.

Changes

We may update these terms. The date at the top of this page will change when we do. The updated terms apply to the site from the date we post them, and to an engagement only if you sign a document that incorporates them or the signed agreement says so. A change does not rewrite a quote you have already signed.

Contact

Arise Consulting LLC, doing business as Arise Agentic. Website: ariseagentic.com. Email: hello@ariseagentic.com.

Related: Privacy Policy and Refund & Cancellation Policy.