Understand the system
A recorded walkthrough, written operating guide and training for the people who will use it.
Support
Every build includes training, documentation and an agreed launch support period. Run the system with your team, or add the optional monthly care plan.
Included at launch
Your team should know how the work runs and what to do when it needs attention. We agree the handover and launch support in the project scope.
See the launch process →A recorded walkthrough, written operating guide and training for the people who will use it.
A workflow diagram, documented connections, approval points and instructions for checking alerts or pausing the system.
An agreed launch support period, a clear contact for questions and checks on how the workflow performs in practice.
After the agreed launch support period, your team can run the system using the handover. If you choose care, we name the workflows, connections and responsibilities covered in the plan.
Each month we check the covered workflows, retest automations and agents, make one agreed improvement and report what changed.
No. You can take the handover and run the system yourself. The workflow, the documentation, and the accounts stay yours.
Care is $3,500 per month. Handover comes with every Growth Systems Build and costs $6,500 as a standalone engagement. The pricing page lists each scope. Your signed quote sets the fee.
For connections covered by your plan, we investigate failures, check their impact and retest fixes. If the change calls for a larger rebuild, we quote that work for your approval.
We agree on one change to an existing workflow, such as routing overdue intakes to the right reviewer. A new workflow or major integration gets a separate quote.
Your quote identifies any subscriptions, hosting or usage charges the workflow needs and who pays them.
On the care plan, a person replies by the next business day, during business hours. That is a reply time, not a promise of how long a fix will take.
Yes. Give 30 days' notice by email. The plan continues through that notice, and a partial month is not refunded.
Tell us what your team wants to own and where you would like help. We will include a practical handover and support plan in the scope.