Privacy Policy

Who we are

This policy describes how Arise Consulting LLC, a Delaware limited liability company, doing business as "Arise Agentic" ("Arise", "we"), handles personal information collected through ariseagentic.com and related project inquiries by email or phone. For privacy requests, email hello@ariseagentic.com.

Information we collect

We collect information you give us in the project brief, intro-call request, and other inquiries by email or phone. That can include:

• Name, email, company or project name, website, city and country, and contact details you provide by email or phone.
• Details you choose to share about your operation, such as tools, team size, timeline, a budget range you select, and what you want built.

Newsletter signup is currently unavailable on this website. Project fees are paid using the instructions and available methods on the invoice for your agreed work. We do not collect card numbers on this website.

We also collect technical data such as IP address, browser type, and pages visited, through cookies and similar technologies described below, and through host logs used to run and protect the site.

How we use it

We use this information to:

• Respond to inquiries, review intro-call requests, follow up about scheduling, and prepare quotes based on your project requirements.
• Deliver the services you ask us to perform and keep records of the engagement.
• Send invoices and keep a record of payment agreed in the proposal.
• Send submission confirmations and replies about your inquiry.
• Keep the site secure, prevent abuse, and understand how the site is used.

We may use service providers, including tools that help draft an internal summary of your submission. Routine submission confirmations may be sent automatically. A person reviews proposed project scope and client-facing project work before it is sent.

Where inquiry data goes

Guided project briefs are saved in private storage with our website host and passed to HubSpot CRM for team review. We also keep records of delivery attempts so we can investigate missing confirmations or alerts. Intro-call requests are stored in HubSpot CRM. We use email service providers to send confirmations and replies to inquiries. Calls and messages are handled through our phone service provider. Our website host processes technical logs needed to serve the site.

These providers process information on our instructions. HubSpot may process it in the European Union. Providers may also process it in the United States, where we operate, and in other countries where they run their services.

Invoice and payment information

If we issue your invoice through Stripe, we share your billing contact details, the agreed services and the invoice amounts with Stripe to prepare and process that invoice. When you use Stripe's hosted payment page, Stripe collects payment information directly. We receive invoice and payment status and transaction records for billing and accounting. See Stripe's privacy policy for how it handles that information.

We do not sell personal information

We do not sell personal information. We do not share it for cross-context behavioral advertising. We share it with service providers who process it for us, such as HubSpot, email delivery, phone service, hosting, and billing and payment providers where used, and when the law requires us to. We may also share it if we transfer the business, in which case we will require the recipient to protect it consistently with this policy.

Cookies and analytics

We do not load analytics scripts or automatic third-party form capture on the current site. Unsaved guided-intake answers and the ability to continue editing are kept temporarily in the open browser tab, not in browser local storage. Closing or refreshing the tab ends that editing session; a brief you already submitted remains in our private records. Our host may use technical information to operate and protect the site.

You can control cookies in your browser. Blocking them may affect parts of the site. We do not currently show a separate cookie-consent banner. If we add one, we will update this policy.

How long we keep it

We keep inquiry and project records for as long as we need them to respond, do the work, and meet accounting and legal duties. We may keep a minimal record of a privacy request itself so we can show how we handled it.

Your choices and rights

You can ask us to access, correct, delete, or export personal information we hold about you. You can object to or restrict certain processing, and you can opt out of any marketing emails. You can also tell us not to sell or share your personal information. We do not sell it, and we do not share it for cross-context behavioral advertising. We will not discriminate against you for making a request.

If you are in the European Economic Area, the United Kingdom, or Switzerland, you may have those rights under GDPR-style laws, and you may lodge a complaint with a supervisory authority. We rely on one or more of these bases: taking steps toward a contract and performing a contract, our legitimate interests in operating and securing the site and responding to businesses that contact us, your consent for any optional marketing emails, and legal duties such as record-keeping.

If you are a California resident, you may have CCPA-style rights to know, delete, and correct personal information, and to opt out of sale or sharing. Categories we collect are identifiers (such as name and email), professional and business information you submit (such as company and tools), commercial information (such as a budget range you select and invoice records), and internet activity (such as cookie and analytics data). We do not sell personal information or share it for cross-context behavioral advertising. You may use an authorized agent, and you may appeal a denial by replying to our decision.

Send rights requests to hello@ariseagentic.com. Tell us which right you want to use and how to reach you. We may need to verify that the request comes from you, or from someone allowed to act for you. We will respond within the time the applicable law requires.

Children

The site is aimed at businesses, not at children. We do not knowingly collect personal information from children under 16. If you believe we have, email hello@ariseagentic.com and we will delete it.

Changes

We may update this policy. The date at the top of this page will change when we do. The new policy applies from the date we post it.

Contact

Arise Consulting LLC, doing business as Arise Agentic. Website: ariseagentic.com. Email: hello@ariseagentic.com. You can also use the contact page.

Related: Terms of Service and Refund & Cancellation Policy.